Conflicts 101 for engineers: 3 things you should know about conflicts

  • Easy
  • 40 min

The nature of communication between quality assurance engineers and software programmers is known to be a source of regular conflicts.

 - “It works on my machine!”

 - “This is not a bug. This is a feature.”

For sure, you can remember your own stories about conflicts in your work. From one side, such conflicts seem unavoidable, but on the other side,  permanent conflicts require a lot of emotions, and long-term conflicting communications lead to burnout and team disruption.

So, what can you do with conflicts?

As a certified conflictologist/mediator, I will share with you basic ideas about conflicts. These ideas could help you to be more effective in conflicting communications.

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