Conflicts 101 for engineers: 3 things you should know about conflicts
The nature of communication between quality assurance engineers and software programmers is known to be a source of regular conflicts.
- “It works on my machine!”
- “This is not a bug. This is a feature.”
sure, you can remember your own stories about conflicts in your work.
From one side, such conflicts seem unavoidable, but on the other side, permanent conflicts require a lot of emotions, and long-term conflicting
communications lead to burnout and team disruption.
So, what can you do with conflicts?
As a certified conflictologist/mediator, I will share with you basic ideas about conflicts. These ideas could help you to be more effective in conflicting communications.